At Upton Park Florist, we are committed to delivering only the freshest and most beautiful flowers to our valued customers throughout Upton Park and nearby areas. We know flowers can brighten any home or business, so we take extra care to ensure each bouquet arrives looking stunning and vibrant. As your trusted local florist in Upton Park, your satisfaction is our top priority.
We pack our flowers carefully and use professional delivery methods to help ensure their safe arrival. However, if your flowers arrive damaged, wilted, or in an unsatisfactory condition, please notify us as soon as possible. Claims for damaged or unsatisfactory flowers must be made within 24 hours of delivery, allowing us to address the issue promptly and uphold our fresh flowers guarantee in Upton Park.
We stand behind the quality and freshness of our flowers. Our arrangements are guaranteed to remain fresh and beautiful for a minimum of 5 days from the date of delivery, provided they are cared for according to our care instructions. If your flowers do not meet this freshness standard, please contact us within the 5-day window so we can investigate and resolve the issue for you.
Your satisfaction means everything to us. When you report an issue with your order, such as damaged flowers or lack of freshness within the guaranteed window, we offer the following resolution options:
All refund and replacement requests are handled on a case-by-case basis, and our team strives to respond quickly to get things right for you.
We pride ourselves on excellent customer service and want every customer in Upton Park and the surrounding areas to feel confident ordering from us. If you have a complaint or concern about your order, please reach out to us with your order details and a description of the issue. We promise to investigate thoroughly and respond within 48 hours with a resolution. Our team will work with you to address your complaint while upholding our high standards for fresh flower delivery in Upton Park.
Upton Park Florist has established a reputation for reliability, quality, and attentive customer care within our local community. Whether you are ordering for your home, business, or as a thoughtful gift, we want you to feel confident in choosing us for all your floral needs. If you have any questions about our returns, refunds, or complaints policy, we encourage you to contact our friendly team. We are here to help and ensure every experience with us is a pleasant one.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
